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Frequently Asked Questions (FAQs)


Tell me more about your services and products


Answer: We know health care is complicated.  At Shell-It, we help you or a loved one have more confidence motivation and less stress dealing with you health care needs. ewe give mental health education through online courses on different parts of mental health.   This is information from people dealing with poor mental health and health providers.   Information from both people struggling and the people who help them means you can make better decisions on your mental health or help someone else.  Online courses are about different topics such as important daily mental health tools, how to deal with symptoms, confidence, how to deal with mental health short and long-term, treatment plans and what questions to ask.  Each course has a topic and there is full package which includes all courses.  See which course works for you


Tell me more about your one-on-on sessions (services)


Answer: we give mental health education through one-on-one virtual sessions by phone, chat or video. This includes sessions for up to 1 hour on mental health needs are and tools that can help.  This isn't therapy, counseling or psychiatry - its mental health education. Better  information on any topic, means you or someone you care about can make better decisions about mental health.  You can sign up then get link to login and pay for your sessions.  Click here  to see how we can help


Is this therapy, counseling or psychiatry?


Answer: No, this is mental health information that connects the dots on mental health. Our services and online products help with different parts of mental health while you’re waiting for your medical appointments. If you don’t have a psychiatrist or psychologist, it gives you resources so you can have better mental health



How do I get online courses?


Answer: you can download all of our courses right away. We send you PDF with links to videos, PDF and resources



How can I use your courses?


Answer: you can do our online courses from your laptop, tablet or cell phone.  There is video and PDF with written information for each course.  Use it to take notes or save it to review courses



What’s your return policy?


Answer: There might be refunds on one-on-one sessions or physical products on a case-by-case basis.  There are no refunds on digital products. Contact us to discuss further



How is your information protected ?


Answer: This site is SSL secured and protected by Norton software and VPN.  We don't sell your information to third-parties

How do I get more information?


Answer: Please call, text or email us. We would be happy to answer any questions.  Click here to contact us.


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